Winner of the Shingo Prize for Research and
Professional Publication, 2009 The international
bestseller The Toyota Way explained the company's
success by introducing a revolutionary 4P model for
organizational excellence-Philosophy, People, Process,
and Problem Solving. Now, in Toyota Culture, preeminent
Toyota authorities Jeffrey Liker and Michael Hoseus
reveal how Toyota selects, develops, and motivates its
people to become committed to building high-quality
products-and how you can do the same for your company.
Toyota Culture examines the ''human systems'' that
Toyota has put in place to instill its founding
principles of trust, mutual prosperity, and excellence
in its plants, dealerships, and offices around the
world. Beginning with a look at the evolution of the
Toyota culture and why its people are the heart and soul
of the Toyota Way, the authors explain the company's
four-stage process for building and keeping quality
people: Attract, Develop, Engage, and Inspire.Drawing
upon numerous examples from Liker's decades of research
as well as Hoseus' insider access as a Toyota manager,
Toyota Culture gives you the tools you need to: Find
competent, able, and willing employees Start training
and socializing your people as you hire them Establish
and communicate key business performance indicators at
every level of your organization Train your people to
solve problems and continuously improve processes in
their daily work Develop leaders who live and teach your
company's philosophy Reward top performance-and offer
help to those who are struggling Fascinating vignettes
of Toyota's innovative culture highlight the nuances of
translating and recreating a people-centric culture in
factories and offices across the globe. These exclusive,
behind-the-scenes details are just what your company
needs to successfully learn from The Toyota
Culture. |
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