This edition is now out of print. The NHS Handbook 2012/13 has replaced it and is now available for pre-order. -- The NHS handbook is an invaluable reference tool for anyone working in or with the NHS, whether you have years of experience in the NHS or are new to health care. This essential resource is your complete guide to the NHS, combining expert commentary with detailed analysis in an easy-to-read format. The new 12th edition is published at a time of unprecedented change for the NHS. The section New decade, new government, new policies analyses some of the changes expected in the NHS in 2010/11. Also new to this edition: Coping with the flu pandemic / Transforming community services / The ageing strategy; / 111 / Maternity services / NHS Stressline / New Horizons / Healthcare for people with learning disabilities / Quality accounts / Indicators for Quality Improvement / Eradicating mixed-sex accommodation / PROMs / Urgent care / New performance framework / CQC registration / Dealing with the downturn / NHS apprenticeships / NHS health and well-being / The innovation landscape