A business revolution is changing all the rules of
the marketplace. Power is shifting from manufacturers
and retailers directly to consumers, freshly enabled
with information, choice, and connectivity. Price,
service, quality, and design advantages are no longer
enough to win. In 2000, Kevin Roberts, CEO Worldwide of
ideas company ''Saatchi & Saatchi'' said that brands
were running out of juice. In ''Lovemarks: the future
beyond brands,'' Roberts showed how Mystery, Sensuality,
and Intimacy can create powerful emotional connections
with consumers. The response to the book was electric.
Now in 16 languages, ''Lovemarks'' has generated a wave
of consumer conversations stretching over 100-plus
countries. In this follow-up book, ''The Lovemarks
Effect: Winning in the Consumer Revolution,'' the people
speak: consumers, owners, and marketers show the impact
of ''Lovemarks'' on their lives, their businesses, and
their aspirations. How consumers feel about your
company--their emotional connection to you--is what now
determines success. ''The Lovemarks Effect: Winning in
the Consumer Revolution'' offers instruction and
inspiration about creating emotional connections and
winning in a consumer-empowered future. From the aisles
of the in-store experience to the power of sustainable
design, from ''Lovemarks'' research to consumer stories,
''The Lovemarks Effect'' is a joyride through the
evolving business landscape. |
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