This book shows you exactly what one has to say to be more popular, persuasive and confident in any social situation. ~ Brian Tracy--Author--The Power of Charm Your success in business first depends on your ability to attract more prospects. Diane provides a path and a plan for getting the ear of not just more prospects, but the right prospects. ~Mark LeBlanc—Author—Growing Your Business and Never be the Same Diane is on target! Small talk is a big way to personally engage with your customers. ~Dan Day--Author--Brandtender Marketing This book gives you what you need to make meaningful connections right from the start! Diane teaches it well, AND lives it authentically. ~Gaye Lindfors-Author-Find a Job: The Little Book for Big Success! In this easy-to-read book, you will learn simple tips and techniques to: * Captivate conversation partners * Encourage people to open up to you * Navigate networking events * Remember names * Make sales by making friends * Turn small talk into BIG BUCKS!