The environments in which nurses work are constantly changing where pressures and workloads seem only to increase. These changes place new demands on nurses and on the effective use of their interpersonal skills. These skills, like any others, can be changed and developed. The authors help nurses to evaluate their skills and to build on them. This book is a sequel to an earlier book entitled A Manual of Interpersonal Skills for Nurses: An experiential approach by Kagan, Kay and Evans, published in 1986. Since that time, the education of nurses has changed considerably. There has been a shift from the experiential exploration of interpersonal skills to the need for an academic understanding of the material underpinning these skills. The authors address this change as well as including new material on coping with pressure, working in groups and dealing with aggression and violence.