From the most trusted voice on transition, this is a thoroughly updated and expanded edition of the classic guide to dealing with the human side of organizational change. Directed at managers and employees alike in today's business world where constant change is the norm and mergers, redundancy, bankruptcy and restructuring have become common phenomena, this work addresses the fact that it is people that have to embrace a new situation and carry out the corresponding changes. This is an expanded and revised third edition with new introduction and afterword.