The problem for everybody dealing with this condition is that quite suddenly we are expected to understand, support and manage a completely irrational situation. It is impossible, of course. Yet it is so important that the support team learns what to, and more important what not to, do. The impact that family and friends can have on the symptoms are much greater than you may believe. The support group needs to be taught to change its behaviour and to avoid the common traps that are so easy to fall into and which make the situation worse. Here is expert advice born of thirty years of practice in the field that will make a huge difference to the situation and the group.