How to successfully navigate and prevent conflict
From the publishers of the popular Strength Deployment
Inventory, Have a Nice Conflict follows one man's fight
to rescue his sinking career. Sales manager John Doyle
would consider his career a success-he's his company's
top revenue driver, and his take-charge attitude gets
the job done. However, when he is passed over for
promotion-again-after losing two direct reports, who
cite his abrasive style as their reason for leaving,
John is forced to reassess how he approaches his
relationships. With the help of Mac, an expert in the
art of Relationship Awareness Theory, John learns the
three stages of conflict, and how he reacts in each.
Once John recognizes his own values and trigger points,
as well those of other people, he becomes able to better
navigate terse situations, express his points in a way
that resonates for other people, and even avoid conflict
altogether. Equipped with this new understanding of how
other people interpret and react to conflict, John soon
finds all the relationships in his life-both at work and
at home-improving.Reveals a practical understanding of
how conflict really works Shows how to recognize its
initial stages of conflict, how to navigate it better to
diffuse a situation, and how to understand the values of
the other person to better frame your point for them
Provides guidance for moving beyond conflict to enhance
relationships Includes a five-step framework
(anticipate, prevent, identify, manage, and resolve) and
tools for locating conflict triggers in ourselves and
others Anyone can profit from the tools in this book to
understand and take control over conflict. |
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