Do nurses still care? In today's inflexible,
fast-paced and more accountable workplace where
biomedical and clinical models dominate health care
practice, is there room for emotional labour? Based on
original empirical research, this book delves into
personal accounts of nurses' emotion expressions and
experiences as they emerge from everyday nursing
practice, and illustrates how their emotional labour is
adapting in response to a constantly changing work
environment. The book begins by re-examining Arlie
Hochschild's sociological notion of emotional labour,
and combines it with Margaret Archer's understanding of
emotion and the inner dialogue.In an exploration of the
nature of emotional labour, its historical and political
context, and providing original, but easily
recognisable, typology, Catherine Theodosius emphasises
that it is emotion - complex, messy and opaque - that
drives emotional labour within health care. She suggests
that rather than being marginalised, emotional labour in
nursing is frequently found in places that are hidden or
unrecognised.By understanding emotion itself, which is
fundamentally interactive and communicative, she argues
that emotional labour is intrinsically linked to
personal and social identity. The suggestion is made
that the nursing profession has a responsibility to
include emotional labour within personal and
professional development strategies to ensure the care
needs of the vulnerable are met. This innovative volume
will be of interest to nursing, health care and
sociology students, researchers and
professionals. |
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