This book offers new insights into how we can connect, or disconnect, with those who matter most to us in business and in life in general. It draws on the latest neuroscientifi c research and explains the principles in accessible, everyday language. The Think Feel Know model is a simple yet powerful representation of some of the inner workings of our brains and our hearts and their affect on our everyday behavior in relationships, in teams and in the leadership of organizations. It uses real-life examples to illustrate the power of these insights: an informative and exciting read for anyone directly engaged in supporting, developing or leading people's behavior.